Enterprise IT Management

The Benefits of Best Practices

Research indicates that by implementing best practices, such as ISO 9001:2000, organizations can increase customer satisfaction, minimize regulatory compliance issues, improve trust and decrease risks. What benefits have you gained as a result of using best practices?

Which Framework Are You Using?

In the wake of major security breaches and financial meltdowns, regulators have created a myriad of frameworks designed to address privacy, security and internal controls. There's COSO, CobIT, Sarbanes-Oxley, ISO17799, HIPAA, and ITIL just to name a few. Tell us which framework you are using and why.